Privacy Notice Policy


This sets out the obligations of BG Business Support, a partnership (listed at the address on the website contact page), regarding data protection and the rights of customers and business contacts (“data subjects”) in respect of their personal data under EU Regulation General Data Protection Regulation (“GDPR”) and where appropriate PECR.

(PII) Personally identifiable information. GDPR defines “personal data” as any information relating to an identified or identifiable person (a “data subject”); an identifiable person is one who can be identified, directly or indirectly, such as by a name, an identification number, location data, an online identifier, or to one or more factors specific to that person.

This notice sets out how our services and how PII is used, the lawful basis for processing, collection, processing, transfer, storage, and disposal of personal data. It also tells you how to access the data from us and how you can control it.
We have also added information about this websites cookies and links to third parties.

The procedures and principles set out here are followed by us. We do not have employees or agents or contractors working on our behalf. BG Business Support is committed to abiding by this privacy policy throughout the operation of its business ensuring that your privacy is protected.

What services do we provide where personally identifiable information is used?


BG Business Support works on behalf of various clients who outsource certain elements of their business. These are various administration services which are bespoke to the clients needs and B2B telemarketing. We may contact existing and prospective customers of both our own and our clients, using the telephone, email and face to face. We also occasionally use other channels if required e.g. texting our customer or replying to their texts. Our service therefore involves the processing of personally identifiable data.

GDPR … The Lawful Basis for processing


The lawful bases we use for processing is Contract, Consent and Legitimate Interest in respect of our own clients.
Our clients may use a different basis or bases The ICO recommend that companies prepare a “Legitimate Interests Assessment” (LIA) and we ask if they have done this if Legitimate Interest is the basis being used. We conduct a LIA ourselves should we rely on Legitimate Interest as our lawful base for processing.
We comply with the TPS and CTPS to prevent unwanted sales and marketing calls. We also ask our clients to confirm data they supply meets all the GDPR and PECR rules.

Transfer……Do we share data?


PII data which relates to outsourced work is only shared with the client we are working on behalf of unless we are legally required by law to share, or to protect against fraud.

PII data relating to our clients is not shared with anyone without consent being sought and approved unless we are legally required by law to do so, or to protect against fraud.

Collection…..Where do we get our data from?


The data is obtained from various sources. These sources include our clients, providers of data which are compliant with GDPR /PECR and publicly available online resources.

Processing……How do we use it?


We may process certain types of personal data about you. It is only collected for legitimate purposes and processed in a fair, lawful and transparent manner.

We may know details about your identity such as your name, title, and gender used for contract purposes, to contact you as well as to provide our services
We may hold a variety of contact information include address, office/place of work address, email address and telephone numbers so we can invoice , telephone and provide our services
We may have your bank account number and sort code should any refunds or overpayments be needed .
We will hold transactional details such as invoices, terms of trade etc between us
We may communicate through a variety of channels, these may include emails texts etc
IT transactions may include access to your systems and or website.
Direct Marketing may include your communication preferences

Storage


All reasonable steps are taken to make sure that your data is stored securely.
Sending information via the internet/email and text is at your own risk.

Disposal ….How long do we retain your data?


Personal data that we process for any purpose or purposes will not be kept for longer than is necessary to complete that purpose or those purposes.

Access to data information….What information do we hold? (SAR)


If you want to find out what information we hold about you and/or your business please feel free to
contact us at admin@bg-businesssupport.co.uk and request details of personal information we hold.
We do not record personal information from anyone visiting our website; however please see the information about cookies and third party cookies.
You have the right to have data rectified if it is incorrect, erased (except for legal purposes)portable and
you also have the right to object and withdraw consent. You also have the right to access.

If you request information this will be supplied free of charge in the first instance but repeat requests maybe subject to a charge.
For more details about these rights please see this link to the ICO site https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

How you can control your personal information?


You may choose to restrict the collection or use of your personal information in the following ways:
• If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at admin@bg-businesssupport.co.uk
• At the date of writing this privacy notice we have never sent any unsolicited direct marketing emails. However should we change our marketing policy in the future, B2B unsolicited emails will include an unsubscribe option by which you may remove your email address from our mailing list.

Cookies and Third Party Links


In general you can browse our site without identifying yourself.
A cookie is a small amount of data, which often includes a unique identifier that is sent to your device’s web browser from a website and is stored on your device’s hard drive.
You should exercise caution and look at the privacy statement applicable to the website in question.
We do not use cookies for any purposes: However there are some that third party cookies contained on our site such as Google Maps cookies.
If you wish to turn off cookies it is usually possible to stop your browser from accepting them:
Our website does contain links to other websites.
Once you have used these links to leave our site, you should note that we do not have any control over other websites. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

Our date privacy document and policies include:


Data impact assessment
Data breach procedure policy document,
Data subject access request policy
Data protection policy
IT security policy.

For BG Business Support….. 24 May 2018

JPT Privacy notice  Compare.

Introduction

Your privacy is important to us and we want you to be confident in the way we use and store data about you. This notice applies to all personal information we may hold about you and your business.

Your data is being collected by J P T Solutions Limited, Registered Office White House, Wollaton Street, Nottingham NG1 5GF . Company Registration Number: 04838642.

We only use the information we collect lawfully, for our own business purposes, and in accordance with the General Data Protection Regulation effective 25 May 2018 (“GDPR”).

J P T Solutions Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What we collect

We may collect the following information:

Information you supply about yourself and your business for example name, address, job title, email address, VAT registration number and telephone number.

Information you may supply to us when placing support requests, so we may fulfil our services to you.

demographic information such as postcode, IP address, preferences and interests

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

Providing IT support and associated services

Verifying you as a customer to detect and prevent fraud.

We may use the information to improve our products and services.

We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

Legal basis for processing personal information

Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.

However, we will normally collect personal information from you only (i) where we need the personal information to perform a contract with you; (ii) where the processing is in our legitimate interests and not overridden by your rights; or (iii) where we have your consent to do so. We have a legitimate interest in operating our Services and communicating with you as necessary to provide these Services, for example when responding to your queries, improving our platform, undertaking marketing, or for the purposes of detecting or preventing illegal activities.

In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Click here to learn how you can turn off cookies from within your browser.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes

if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@jpt-solutions.co.uk

How we share information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

Data retention

We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

Your data protection rights under the general data protection regulation (GDPR)

If you are a resident of the EEA, you have the following data protection rights:

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing info@jpt-solutions.co.uk
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing info@jpt-solutions.co.uk

You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing emails we send you. To opt-out of other forms of marketing, please contact us by emailing info@jpt-solutions.co.uk

Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible. We will promptly correct any information found to be incorrect.